The RailStaff Awards 2024

Ruth Duck

West Midlands Trains

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Nominations for Samaritans Lifesaver Award

Honor Evans

Said the following about Ruth Duck:

“While on shift at the station, Ruth was alerted to a distressed lady sat on the platform edge. Ruth went over to speak to the lady to try and encourage her to move away. The lady was reluctant to move away and Ruth concerned there was a Virgin Train due to pass through the station any minute, with her quick thinking pulled the lady back from the platform edge just as the train passed through the station.“