The RailStaff Awards 2024

Paul Cave

Heathrow Express

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Clare Goodwin

Said the following about Paul Cave:

“Paul Cave is a Train Driver instructor and I feel that the instructors are the unsung heroes who need recognition of what they do which, while it is expected of them, they need to be acknowledged as it is a difficult task on so many levels.

Dealing with being in charge of a huge piece of machinery while managing many different types of trainees at various stages. Showing compassion and patience and at the same time guiding without compromising safety or the confidence of the trainee.

As a trainee I liked Paul's style, he is relaxed allowing the trainee to grow at their own pace without pressure, but at the same time giving advice where necessary and being consistent with that advice.

Alongside the training, Paul also has to juggle driving his own working shifts and he does loads of overtime. So to maintain personal equilibrium at all times the way he does I think is almost superhuman.

As a trainee I came to appreciate the massive commitment of the instructors and Paul's is outstanding. E.g: His tireless efforts, even when the second man seat was giving his back such a hard time!

Paul above all else, is always calm and easy going, I want to applaud Paul for his amazing resilience and diligence.““

Gema Haba

Said the following about Paul Cave:

“Paul Cave is a most professional train driver instructor of the highest standard. The dedication, care, great knowledge, patience, and consistency displayed while working, make Paul Cave a most valuable asset. Trainee drivers feel happy and confident training with Paul and the aforementioned qualities together with his calm, relaxed manner and easy-going personality, make him a favourite trainer, loved by students and colleagues and respected and valued by his managers“