The RailStaff Awards 2024

Nins Rai

Heathrow Express

Previous Next Nominate

Clare Goodwin

Said the following about Nins Rai:

“Nins Rai is a Train Driver instructor and I feel that the instructors are the unsung heroes who need recognition of what they do which, while it is expected of them, they need to be acknowledged as it is a difficult task on so many levels.

It requires so many skills not just the over arching professional requirements of railway and driving knowledge; personal skills and non-technical skills that cannot be taught, it's something you have or you don't to be a 'good' instructor.

Dealing with being in charge of a huge piece of machinery while managing many different types of trainees at various stages. Showing compassion and patience and at the same time guiding without compromising safety or the confidence of the trainee.

Alongside the training, Nins also has to juggle driving his own working shifts, so to maintain personal equilibrium at all times the way he does I think is almost superhuman.

As a trainee I came to appreciate the massive commitment of the instructors and Nin's is outstanding. E.g: His genuineness and care for the trainee. He goes over and above to help the trainees and gives them so much support to help them revise and tutor them in his own time.

Nins above all else always has time for his colleagues in need, is somehow always available which is amazing.“