Recruitment
“Mohammed has worked with Proactive for over four years on the London Overground with Lorol and Arrivia. He started his journey with Proactive doing gateline shifts, and after 18 months joined the Supervisor team following his excellent customer service along GMEast. He has been involved with White Hart Lane station upgrade works and played a key role with Station Delivery Manager and TFL Management. His Customer Service is outstanding along, with all his achievements with Proactive. Supervising staff at White Hart Lane on Match days, mentoring and coaching staff in his own time, the list is endless
What makes Mohammed stand out is his dedication, willingness to support management, his support to all his colleagues, always going the extra mile.“
“He's the best“
“This individual is an outstanding hard working young man with whom I have worked with over the years. His talent and exceptional customer service skills put him above the rest, if I may say, and all of my pears will agree with me. You go Mohammed“
“Great customer service, very helpful.“
“Mohammed Tahow truly deserves recognition for his work over the past couple of years. He has tackled the largest events on our Arriva Project. He is extremely determined. He was eager to manage the events and quickly set about educating himself about all aspects of the project – above and beyond what his job scope required. He has unquestionably become the 'go-to' person for anything regarding this project due to this effort. His knowledge of the project is well past comprehensive, he knows the information intimately.“
“Mohammed Tohow has shown exemplary service. He has built a highly efficient and organised crowd control team for Tottenham Hotspur events and also has been fundamental in bedding in the new station at White Hart Lane - liaising with TFL Project team and station management team to make the transition to the new station seamless. He has made manager's lives so much easier through his diligence, hard work and perseverance.“
“I have had the pleasure to personally know Mohammed for over 5 years, whilst working on London Overground stations. When I first met him, he was an eager albeit rough around the edges employee.
Over the years, assisting countless passengers and delivering great service he has matured into a very capable and competent station staff member. His dedication for his colleagues and his passengers is second to none, and the work he puts in deserves to be awarded.
Mohammed has saved lives through his interventions and he has delivered customer service by leading by example. Mohammed was instrumental in helping deliver a successful station opening and subsequent managing of football whilst being an events supervisor for Proactive.
He is a credit to us, as well as the larger railway community. Mohammed has a bright future ahead of him in railway.“
“Mohammad as being a great team player in and out of work hours ; he is very passionate about his work ethics and his colleagues ; there is no job big are small that is ask of him he would refuse;
Mohammad and I joined Proactive together four years ago, as his senior supervisor Mohammed never ceases to amaze me with his passion for his job.
He has become one of the best White Hart Lane station supervisors and he is very dedicated in the running of the station and the performance of the staff there.
Passengers often commend him on his excellent customer service care and dedication.“
“He has been a great mentor helping me with any issues that I have come across. He is the go-to person. He has helped me settle in very well working on the Arriva Rail network. I know feel like a valued and important member of the team, and Mohammed has definitely been one of the reasons why. My successful integration into the team has translated into my personal life, as I now feel like a much more confident individual. Mohammed has acted as more of a close friend than just a work colleague, even though I have only known him for 7 months.“
“I think he deserves due his hard work and dedication“
“The best super clever individual on the line!“
“Mohammed Tohow is a an extremely hard working individual who is not only self-motivated but is highly driven and succeeds at whatever task or job he puts his mind to. He motivates others and mentors to the best of their ability and never expects more of them then he does of himself. I’ve had the pleasure of working and knowing Mohammed for five years, we both started working for London Overground when Lorol first took the concession on from TFL and then Arriva. I have seen him grow from student to customer service host to Supervisor, and team leader and watched him excel at everything he has put his mind to, from gateline to ticket office to supervisor and team leader. He has worked countless hours and spent most of his free time at work dedicating himself to the company and the staff. He has been instrumental and pivotal in the success of the football and events staff at White Hart Lane and the successful transition from the old station to the new station. I cannot think of a better person to win this award or deserves it more than him.“
“Well what can I say?!
Mr Tohow is the most hardworking, supportive, dedicated supervisor you will ever meet! He executes his duties with perfection and has an undeniable drive to succeed.
Mohammed has always helped me as well as others when needed which is a quality I most admire.
Managing a brand new station namely: White Hart Lane, is certainly not an easy task, however, Mohammed has proved that his flawless approach is something that requires immediate recognition & respect.
Mo... be you and no doubt you will flourish!!!!“
“Mo plays a massive part in match days at White Hart Lane leading the team when Spurs are playing. He takes the lead naturally and is very committed to his work. He is very knowledgeable and has time for anyone in need. Absolute asset to us and a pleasure to work with.“
“I have known Mo for a few years now, what attracted me to him was his positivity, commitments, dedication to his work ethics. He is full of energy anytime I see him on shift - most especially during match days/event at White Hart Lane Station. He has been instrumental to the daily operations in the new White Hart Lane station which has taken off seamlessly. He is a happy go fellow who I see as a future leader, people's person, manager of managers. I have no doubt he deserves this award as he puts his energy into his work and carries along his colleagues. He is the "Man".“
“I have known Mo for a few years and he is always a pleasure to be around. Enthusiastic and fantastic customer service. Definitely deserve recognition.“
“Mohammed is one of the hardest working individuals I’ve come across since I’ve been working with proactive. He has constantly shown ongoing initiative, leadership and dedication, and has never failed to go the extra mile when helping the customers to ensure that everyone’s needs are accommodated for. I couldn’t think of anyone more deserving.“
“He is a great Supervisor and a pleasure to work with!“
“Ever since I’ve had the pleasure of knowing Mohammed it’s as if he wears a continuous smile. It’s very infectious and the passengers love him. He’s organisation skills are fantastic especially at serving the new Tottenham Hotspur Stadium. Any accolade due to Mohammed is richly deserved.“
“You will never find a harder worker in the room! Moe is fully dedicated to his role & team & deserves yo be recognised for this. He has achieved so much in such a short space of time & will continue to excel in any & everything he chooses to do. We are all so proud of him.“
“Mohammed is simply amazing ... he is a very positive person , always supportive , always there for the staff regardless if he is on shift or not . He is dedicated to his job and it is always great to work with him .“
“Nice bubbly easy to deal with can answer any question, and a big big smile“
“I would like to nominate Mohammed on the bases of the attributes that he possesses; Hard worker, fair, good listener, understanding, a problem solver, kind and always going the extra mile.“
“Don't have the words to best describe how much you deserve this“
“I am nominating Mohammed Tohow because he’s a caring “hands on†Supervisor, who always has time for all his staff under his care. He also encourages his staff and makes us feel personally valued“
“Muhammad is a very amiable person and as soon as you met him, you are just overwhelmed by his broad and charming smile.
As a colleague at work, he shares his broad knowledge of the job and advices his colleague on any issues they find difficult.
He goes beyond the call of duty to assist his colleagues where ever possible.
To me personally, whenever I see him, he makes me smile a lot and I also get the best advice from him which in turn makes my job easier even in time of stress and difficulty on the day.
He is simply one of the BEST.“
“Congratulations on organising the best yet RailStaff Awards evening on Saturday at the ICC. Hopefully you are taking some well earned rest before the HR event kick in!”
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