“I have nominated the GWR Driver Training Policy Team (Bryan Duncan, Carl Jones, Andrew Taylor, and Pete Hughes) because of their incredibly refreshing approach to operating.
I frequently have to call on each and every one of the team because of my role as the IET Train Service Delivery Manager and I find them a) incredibly helpful b) resourceful and c) incredibly good problem solvers. It is a real pleasure to work with them and GWR owe them a significant debt of gratitude because I am confident that without their approach, GWR would be in significant difficulty.
They are extremely busy individuals and nothing is ever an issue. Other TOCs would do well to learn from the best practice that these individuals are leading on.“
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