Recruitment
“Gareth leads the team excellently, professional and with passion.
The team ( Revenue Protection Staff) deal with difficult situations on a daily basis but under the guidance of Gareth , situations which could turn ugly are turned around and managed with compassion and professionalism.
Gareth leads the team excellently, professional and with passion.
The team (Revenue Protection Staff) deal with difficult situations on a daily basis but under the guidance of Gareth, situations which could turn ugly are turned around and managed with compassion and professionalism.
Working with Arriva Train Wales at many of the South Wales stations which are often remote and without security and BTP to assist, Gareth and the team have managed to professionally save great amounts of Revenue and aid the BTP and security staff with capturing prolific fare evaders who have committed crime on the railways.“
“The Lifesaver award seeks to recognise those individuals who have intervened to potentially save the life of a vulnerable person on the rail network, and to demonstrate that talking and listening to someone in need can make a huge difference. Samaritans’ aims of breaking down barriers to intervening and the myths about suicide are now imbedded in rail culture with over 10,500 staff trained, while the number of interventions are up by 34% from April 2015. Empowering staff to support vulnerable members of the public, colleagues, friends or family remains a core part of the relationship between the rail industry and Samaritans and The Lifesaver award is an opportunity to highlight this crucial on-going work as well as encouraging rail staff to be champions for our service.”
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