The RailStaff Awards 2024

Nominations for Station Staff of the Year

Joan Nickson

Said the following about Elaine Booth:

“Elaine is always approachable and willing to assist and when times are challenging she retains a smile and finds a solution.

As she lives across the road from the Station she will also resolve issues.

A young child was on his initial school journey when he tripped and hurt his arm, Elaine spoke to the boy and his mum (on the phone) the mum insisted he was OK and just didn't want to go to school and insisted Elaine sent him on his way. Elaine sent him off to school but watched him go down the road and ensured he was ok. Thankfully he has now settled into school but travels daily and is now known to us all and always receives a friendly greeting at both his departure and destination station.“