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“During the industry year 2017/18 Virgin Trains recorded zero 'Category A' signals passed at danger. The only operator on the network to achieve this. The foundation behind this remarkable achievement was a relentless attention to detail by the entire team of Driver Managers and the Operations Standards team. Key to this was the increased awareness and focus on non-technical skills and human factors that can influence Drivers actions.“
“I've just had time to review the November issue and would offer my most sincere congratulations for the success of the second awards ceremony, it looked a fabulous night, our guys thoroughly enjoyed it and especially so as we were fortunate to have another success. Congratulations to you and to all the team, fantastic effort.”
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