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“Two years ago I witnessed a lady jumping in front of a train at Didcot Parkway. Whilst the staff at the station did little to help me in my shocked state Dani made contact with me and was able to talk to me and give me some reassurance.
Since that point Dani has helped me with any issues that I have had, delays, lack of seat reservations to name a few ...
Last year I had a stroke and again since then she has been so helpful for me ... I cannot fault her ... she has been amazing. Just wanted to say thank you. She is a credit to GWR.“
“I attended the awards last weekend and very good they were too!”
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