Clare Goodwin

Said the following about Caroline Rea:

“(As an aside - Caroline is recently married so she is now known as Caroline Rea; her work email is Davies.)

Caroline is one of our trainee driver instructors who all do a great job out there. I feel they are the unsung heroes who need recognition of what they do which while it is expected of them, they need to be acknowledged as it is a difficult task on so many levels.

Dealing with being in charge of a huge piece of machinery while managing many different types of trainees at various stages. Showing compassion and patience and at the same time guiding without compromising safety or the confidence of the trainee. Caroline does this so very well, maintaining the balance between being assertive and allowing the trainee space to also assert themselves when Caroline feels they are ready to do so.

Alongside the training, Caroline also has to juggle driving her own working shifts and maintain personal equilibrium at all times which I think is almost superhuman at times. Having been a trainee I came to appreciate the massive commitment of the instructors and Caroline is outstanding. E.g: At one point where she injured her foot but refused to stay out of action too long, we really appreciated her coming back to keep our training on track with the rest of the teams.

Caroline above all else, is so happy and upbeat all the time, I want to applaud this young woman for a fantastic presence of mind and will.“