The RailStaff Awards 2024

Emma Taylor

Said the following about Ann Mills:

“Dr Ann Mills, Head of Health and Safety at RSSB, has been a force for good in human factors safety in the rail industry for more than 20 years. Modest, inspiring and with a fierce natural intelligence, she has built RSSB's world-recognised Human Factors team from scratch. During her leadership, more than 50 people have chosen to come to work with her, and her team now hold leading roles across the globe, including heads of human factor safety for train operating companies and major airlines. Whatever your take on human factors, and wherever you work in the industry - front line staff to CEOs - her door is always open. She develops the next generation, supporting the rail industry engagement with future trends, from automation to advanced management of fatigue. Ann is truly a leader in her field, reminding us all to keep thinking about our people, and providing an ever-important human focus to the discipline of system safety.“