The RailStaff Awards 2024

Nominations for Rail Person of the Year

Daniel Courtney

Said the following about Andrew Turnbull:

“I would like to nominate Andy for this award as on a daily basis he not only exceeds customer expectations and delivers amazing top quality service which is demonstrated in his many high scoring mystery shop results but also because he never stops trying to better himself and help his team.

For example whilst doing his current job role he is studying for a diploma and attending various courses in his own time.

He constantly tries to help in our office and help others learn and develop and goes the extra mile to ensure that all staff know the most up to date retail procedures and guidelines and you can guarantee that if there is something you don’t know about the rail industry Andy will know the answer or at the very least find it for you.“