The RailStaff Awards 2024

Nominations for Station Staff Award

Winifred Ariko

Said the following about Andrew Robinson:

“I have nominated Andrew because he is

1. Hardworking. He is a gateline and also a Train dispatch Staff.

2. He does not complain if his shift is swapped at short notice.

3. He is always professional.

4. He is hardly late on duty.

5. Hardly absent from work.

6 He is willing to work anywhere you send him.

7. If you have an emergency and have to call him when he is not on shift, he will still pick the phone.

8. Andy has challenging issues at home but he concentrates on his job.

9. All of us in Resources/ Rostering Department recognise he is a very helpful staff.

10. He is patient with difficult Customers.

11. He is very knowledgeable about his station and the train service.

12. His Customer service Skills E.G answering Customer queries have no equal. For me he is a STAR.“

Patricia Vako

Said the following about Andrew Robinson:

“Andrew is always showing dedication, availability even at very short notice and willingness to assist others at all times.“