The RailStaff Awards 2024

Transport Benevolent Fund

Station Staff of the Year

Sponsored by: Transport Benevolent Fund

View nominees Nominate

We are looking for someone who is hard working, respected and well liked; who helps both colleagues and customers have a better experience at their station...

Read More…

Example jobs under this category:-

Ticket office / Booking staff, Retail, Transport Police, Customer Service, Travel Centre Staff, Station Supervisor, Station Sales Assistant, Station Customer Service, Team Leader, Service Delivery Assistant, Sales Point Assistant, Station Manager, Revenue and Security...

Last years Station Staff of the year was Suzanne Nicholls from Virgin Trains.

"Suzanne is Preston's community champion, working tirelessly to keep the station engaged with the wider community.  She has recently won an award for her charity work and she also works with various schools and community rail groups to help spread safety and railway knowledge."

Here's how you nominate:

To nominate some one you believe deserves to win this award, first write down in rough what you most admire about the person: cheerfulness, positive thinking, companionship, a person who stands by his/her mates, a person who never misses a day at work, a newcomer who goes out of his or her way to learn and absorb the art of working on the railway. This will help clarify in your own mind why you are going ahead with the nomination. 

Next, write down a specific incident which typifies the qualities you know this person has.

Maybe it was a charity event they helped organise, a late night emergency work session put in to help out a colleague. It could be an act of bravery, rescuing a passenger from an incident; or assisting a foreigner or child who had become lost. Put in the approximate date and location.

This can all be done on the nomination page. Please click Nominate Now above to access this.

Finally discuss all this with your manager or director. He or she will need to be happy that the nomination can go forward. If as a manager you are proposing a member of staff do, please, make sure they are fully aware of what you are up to and that he or she agrees to be nominated.

Please make sure you submit a photo.

RailStaff will contact the person being nominated to check that they are happy to go into the final list being put forward to the judges.

At any stage of the process feel free to contact RailStaff. We can help with advice on how to draft a nomination.

Hide…

The nominees…

Martin Rollinson

Arriva Rail North Ltd (Northern)

View nominations (2)

Helen Ashby

Govia Thameslink Railway (Southern)

View nominations (1)

Dan Markham

Southeastern Railway

View nominations (1)

Anthony Trice

Southeastern Railway

View nominations (1)

Ross Browning

Southeastern Railway

View nominations (1)

Chester Sage

Southeastern Railway

View nominations (1)