The RailStaff Awards 2024

Nominations for Rail Manager of the Year

Michael Brady

Said the following about Pam Williams:

“I would like to Nominate Pam is for her outstanding professionalism and hard work.

Throughout her career Pam has served the railway with dignity, respect and honesty.

Pam is always helping people and nothing is too much trouble. She works tirelessly and, like all managers, their roles are challenging but Pam meets them head on ensuring the challenge is seen to the end

Pam treats everyone the same and confidentially is paramount, which is another asset of hers, if you have a problem you can rest assured it’s treated with the highest of confidence

Pam makes you feel welcome when you come into the room, always with a smile. She us always helping someone and always at the end of the phone, day or night Pam will always get back to you. She prides herself on health & safety first ensuring staff customers passengers and the community are safe

Pam encourages personal development throughout her staff and strives for them to aim for their goals

I can honestly say Pam is an Outstanding Manager has an amazing approachable personality and character and I can honestly say I am delighted to be part of her team

People don’t go that extra yard for Pam they go that extra mile

That what makes her Manager of the Year“