The RailStaff Awards 2024

Nominations for Station Staff of the Year

Glen Merryman

Said the following about Dan Elliott:

“Great customer feedback is what make Dan such a great employee.

Dan has only worked for GTR for 5 months and what makes this young man so remarkable is that within weeks starting with us feedback just pours into our twitter team.

We have a lot's of evidence in GTR to show the feedback that passengers write in about Dan and how good his is.

This includes how he is having a massive impact on the Harpenden Thameslink Commuters group.

For someone to have joined the railway just 5 months ago and who is having such an impact is what is so rewarding about Dan. Dan has been praised for his caring nature, great service and announcement's, to name a few....

Not only are we seeing great Twitter feedback we are also seeing feedback on Facebook and Passengers are stopping to talk to the local manager and praising Dan.

To have such an impact in just 5 months its phenomenal.“