The RailStaff Awards 2024

Emma Taylor

Said the following about Claire Coward:

“In only 24 months, Claire Coward has made a nationwide impact, reaching both the travelling public and all across the railway network with two passenger safety campaigns – “Lend a Helping Hand" and “Respect the Edge”. The art of communications is the visible – press releases, journalist interviews and national TV – and the hidden “under the bonnet” reactive skills that you only notice when something goes wrong. Claire can do both and is particularly skilled at behind the camera script and visuals training. In 2018, she has shown a powerful commitment to developing gender balance in the rail industry, working to encourage women at RSSB to raise their digital profile, and highlighting the contribution that all, both women and men, can make to rail safety.“