RailStaff Awards 2019

MTR Crossrail (part of MTR Corporation Limited), is the new train operating company responsible for delivering train services on the Elizabeth line on behalf of Transport for London (TfL). The railway will be opened in stages over the next 4 years to provide a world class service running on 118km of railway from Reading and Heathrow to the West of London to Shenfield and Abbey Wood in the East, increasing rail based transport in the capital by 10%.

Our aspiration is that MTR Crossrail will set the benchmark for passenger experience on European metro services and achieve internationally recognised high standards of safety, reliability, quality and customer service. 

MTR Crossrail will be fully integrated as part of the TfL network providing a fast, frequent service linking the east and west and relieving congestion on some of the busiest Tube lines. Passengers using MTR Crossrail will see reduced journey times and the new stations will be integrated with existing London Underground, DLR, London Overground and National Rail stations making it easy for passengers to change between services.

As a rail operator, MTR Crossrail is an organisation that values its workforce, offering career progression and providing the platform for people to grow and develop.

You can find out more about the Elizabeth line by visiting the following sites:

Transport for London - www.tfl.gov.uk

Elizabeth Line - https://tfl.gov.uk/travel-information/improvements-and-projects/elizabeth-line

Crossrail Limited - www.crossrail.co.uk