Recruitment
“Jyceline is one of the best people to work with, she is always available to help out to customers and very supportive of her staff members.
There is no challenge that this brave lady can't solve, she is got ability to turn the most uncomfortable situation/scenario into something positive.
Staff members at the station call her Mama Kusi for a reason, Joyceline will always manage to cheer you up, give you best possible advice, coach and guide you towards any future development.
Joyceline always gets actively involved in any new project and she is always leading her team to perform best in their day to day duties, Queen when it comes to busting the Queue in the ticket office here at Euston, by doing this she is enhancing customers experience, and making the difference to everyone by minimising the waiting time that potentially passengers have to spend waiting to be served.
She is well respected and majority of staff look up to Joyceline.
When Joyceline is not at work, this is noticeable as her positive energy and vibe is missing and it feels like a main head of the Virgin Trains Family is missing.
Joyceline is definitely Rail Person of the Year.“
“Well done for a fantastic event, thoroughly enjoyed by all and definitely the right place for us to be! Look forward to working together next year.”
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