The RailStaff Awards 2024

Nominations for Station Staff of the Year

Pete King

Said the following about Jason Townsend:

“Jason works as platform station staff based at Blackburn. Staff visibility means everything to our customers. Whether it's asking for train times, needing help with luggage or onward information, Jason is there waiting. His professional attitude is a breath of fresh air and he is an asset to Northern. Jason's professional attitude not only keeps our customers happy but his eye for detail keeps them safe too. Nothing is ever too much trouble for Jason. From keeping customers happy and trains on the move to making sure the Station is safe and clean. I'm proud to have him in our team.“