The RailStaff Awards 2024

Nominations for Rail Team of the Year

Michelle Harris

Said the following about Tonbridge Station Team:

“The station staff are a great bunch of people that deal with whatever is thrown at them. All the team give great customer service and due to their open mindedness and up for challenge attitude will often undergo trials for the company to look at to improve our services and doing things differently.

The staff work well together and are able to provide a good service during service disruption and will often come up with solutions to aid our customers.

The staff have made flower tubs to improve the environment and are always looking to ways to improve the station for the customers. The staff take part in a lot of different charity events to help raise money for their chosen charities which are either local or for bigger ones.

This team is not just a load of staff but like a family and are there when you need them“