“Over the past 18 months the train planning department have been through a stressful period with the ongoing industrial action. The department have pulled out all the stops to ensure the best possible service for our customers in a difficult period for the company. I believe this team would be a worthy recipient for this award due to their determination to get the job done despite the numerous problems that they have encountered.
The train planning team have gone above and beyond the call of duty, they have worked all hours possible to provide the travelling public and our internal and external customers with the best possible service.“
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