The RailStaff Awards 2024

FirstGroup plc is the leading transport operator in the UK and North America, with revenues of more than £6.7 billion in 2013/14.

Our services help create strong, vibrant and sustainable local economies and our opportunity is to be the provider of choice for our customers and communities. During the last year around 2.5 billion people relied on us to get to work, to education, to visit family and friends and much more and, each day, every one of our 117,000 employees works hard to deliver vitally important services for our passengers.

We are one of the largest rail operators in the UK and the only one to run every sort of railway - long distance, regional, commuter and sleeper operations - we carried 330m passengers in 2013/14. As well as passenger franchises First Great Western and First TransPennine Express and open access operator First Hull Trains, we operate the London Tramlink network on behalf of Transport for London carrying more than 29 million passengers a year and the Heathrow Connect service in partnership with Heathrow Airport.

FirstGroup is one of the largest bus operators in the UK, with around a fifth of the deregulated market.

First Student is the largest provider of student transportation in North America. We also operate First Transit, one of the largest private sector providers of public transit management and contracting in North America, and the iconic Greyhound, the only national provider of scheduled intercity coach transportation services in the US and Canada, serving 48 US States and ten Canadian Provinces and Territories.

FirstGroup